
|
Inspired:
Obsess over customers, not over competitors.
|
134 |

|
Inspired:
…customers rarely leave us for our competitors. They leave us because we stop taking care of them.
|
134 |

|
Inspired:
Never tell people how to do things. Tell them what to do, and they will surprise you with their ingenuity. – General George Patton
|
137 |

|
Inspired:
…you can release all the features you want, but if it doesn’t solve the underlying business problem, you haven’t really solved anything.
|
138 |

|
Inspired:
…when using OKRs at scale, there’s a larger burden on leadership and management to ensure that the organization is truly aligned…
|
149 |

|
Inspired:
A demo is not training, and it’s not a test. It’s a persuasive tool. Get really, really good at it.
|
152 |

|
Inspired:
Absolutely be sincere, but let people see you’re genuinely excited. Enthusiasm is really contagious.
|
153 |

|
Inspired:
Spending some personal time with every last person on the team pays off big in their level of motivation, and as a result, in the velocity of your team. It’s worth your time.
|
153 |

|
Inspired:
With larger enterprise companies, it’s never easy to drive substantial change, but this is exactly what strong product managers figure out how to do.
|
157 |

|
Inspired:
While you’ll never have 100 percent confidence, you should not have to release and pray.
|
161 |