Book Titles

The Heart of Change
Real-Life Stories of How People Change Their Organizations

By John Kotter

Year Published: 2012
ISBN-13: 978-1422187333
Categories: Change

66 Quotes Found

Quote Image Quote Page Number

The Heart of Change:

With a sense of urgency, an emotional commitment to others on the guiding team, and a deep belief in the vision, change leaders will make personal sacrifices.

94

The Heart of Change:

…people love honesty. It makes them feel safer. They often love honesty even when the message is not necessarily what they would most like to hear.

95

The Heart of Change:

In cases of highly successful change, people begin by confronting the issue.

104

The Heart of Change:

Evaluation and rewards can disempower when they are at odds with the direction of needed change.

108

The Heart of Change:

…the addition of bonuses and raises does not necessarily motivate a change in behavior, nor does it necessarily convince people that the downside of failure will go unpunished by the system.

111

The Heart of Change:

Never underestimate the power of the mind to disempower.

112

The Heart of Change:

Never underestimate the power of clever people to help others see the possibilities, to help them generate a feeling of faith, and to change behavior.

112

The Heart of Change:

Without conviction that you can make change happen, you will not act, even if you see the vision. Your feelings will hold you back.

115

The Heart of Change:

People successfully empower others when they understand the idea… because they correctly see what the key obstacles are and what is keeping them in place.

120

The Heart of Change:

In successful change efforts, an empowered group of people are very selective in how they spend their time.

127