Book Titles

The Heart of Change
Real-Life Stories of How People Change Their Organizations

By John Kotter

Year Published: 2012
ISBN-13: 978-1422187333
Categories: Change

66 Quotes Found

Quote Image Quote Page Number

The Heart of Change:

A decrease in negative stereotyping increases the chances of collaboration. So the achievement of the vision moves along.

158

The Heart of Change:

Successful change is more fragile than we often think, or wish to think.

162

The Heart of Change:

Change is often held in place solely by a guiding team, a central player in such a team… a compensation system, an organizational structure, initial enthusiasm… or even less.

164

The Heart of Change:

Culture is a complex concept… it means the norms of behavior and the shared values in a group of people.

165

The Heart of Change:

…most of the time, creating a new norm means that you need to change old ones that are deeply embedded.

165

The Heart of Change:

…a new way of operating can remain fragile or can degenerate – unless specific actions are taken to deal with the problem.

166

The Heart of Change:

…most of us assume the best and put much of our cynicism aside at the beginning of a new job.

170

The Heart of Change:

By putting into positions of power people who have absorbed a new culture, you create an increasingly solid and stable foundation.

172

The Heart of Change:

In a change effort, culture comes last, not first.

175

The Heart of Change:

A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.

176