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The Heart of Change:
Strategic plans motivate few people, but a compelling vision can appeal to the heart and motivate anyone.
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69 |

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The Heart of Change:
Without vision, and without everyone having the same vision, running into obstacles and tripping over one another is inevitable.
|
69 |

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The Heart of Change:
In an accelerating world, change visions are becoming bolder by necessity.
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73 |

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The Heart of Change:
So if you don’t act quickly, organizational inertia will overcome you. – Ron Marshall
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79 |

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The Heart of Change:
…we should always remember that in a twenty-first-century world, the pace of external change is only going to increase.
|
80 |

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The Heart of Change:
The direction of change is widely communicated, and communicated for both understanding and gut-level buy-in. The goal: to get as many people as possible acting to make the vision a reality.
|
83 |

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The Heart of Change:
…most people will be nervous, even if they feel a sense of urgency to do something, even if they think the change drivers are okay, even if the vision is sensible.
|
86 |

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The Heart of Change:
With clogged channels, even if someone is emotionally predisposed to want to understand a change vision, the information can become lost in the immense clutter.
|
89 |

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The Heart of Change:
People in change-successful enterprises do a much better job than most in eliminating the destructive gap between words and deeds.
|
92 |

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The Heart of Change:
…matching words and deeds is usually tough, even for a dedicated guiding team.
|
94 |