Book Titles

The Heart of Change
Real-Life Stories of How People Change Their Organizations

By John Kotter

Year Published: 2012
ISBN-13: 978-1422187333
Categories: Change

66 Quotes Found

Quote Image Quote Page Number

The Heart of Change:

Large-scale change does not happen well without a powerful guiding force. A fragmented management team cannot do the job, even if the individual members are strong people.

41

The Heart of Change:

A powerful guiding group has two characteristics. It is made up of the right people, and it demonstrates teamwork.

43

The Heart of Change:

People create guiding team problems. Once you see the issues, you can steer clear of the pitfalls. That’s the power of insight.

49

The Heart of Change:

Trust is often missing in senior management teams, although top managers are loath to admit this in public.

50

The Heart of Change:

…help people believe and feel that change is possible, that they can work together, and that a great organization can be built.

53

The Heart of Change:

…weakness is a killer when guiding teams going through a big change.

54

The Heart of Change:

Bad meetings undermine trust, especially with a new group.

57

The Heart of Change:

You always have to be cautious that you don’t recklessly jump ahead. Trying to empower people who don’t feel much urgency doesn’t work.

58

The Heart of Change:

When you use ‘orthodox planning’ to create a vision, frustration and failure are inevitable.

68

The Heart of Change:

With large-scale change, visions and strategies are the hard part because they require venturing into unknown territory. And if they’re not set correctly, you’re dead.

68