|
|
Management:
The markets of the developed world have been dominated by the values, habits, and preferences of the young population.
|
047 |
|
|
Management:
The fastest-growing industry in any developed country may turn out to be the continuing education of already well-educated adults, which is based on values that are all but incompatible with those of the youth culture.
|
047 |
|
|
Management:
In the future, employees, and especially knowledge workers, will increasingly outlive even successful organizations.
|
048 |
|
|
Management:
…the knowledge needed for any activity has become highly specialized. It is therefore increasingly expensive, and also increasingly difficult, to maintain enough critical mass for every major task within an enterprise.
|
052 |
|
|
Management:
…knowledge rapidly deteriorates unless it is used constantly, maintaining within an organization an activity that is used only intermittently guarantees incompetence.
|
052 |
|
|
Management:
…the new information technology – Internet and e-mail – has practically eliminated the physical costs of communications. This has meant that the most productive and most profitable way to organize is to disintegrate.
|
053 |
|
|
Management:
The customer now has the information. Whoever has the information has the power. Power is thus shifting to the customer, be in another business or the ultimate consumer.
|
053 |
|
|
Management:
Practically no product or service any longer has either a single specific end-use or application, or its own market.
|
054 |
|
|
Management:
The management of knowledge workers should be based on the assumption that the corporation needs them more than they need the corporation. They know they can leave. They have both mobility and self-confidence.
|
056 |
|
|
Management:
Knowledge workers expect continuous learning and continuous training. Above all, they want respect, not so much for themselves but for their area of knowledge.
|
056 |
