|
|
Management:
Efficiency is concerned with doing things right. Effectiveness is doing the right things.
|
032 |
|
|
Management:
Making the business of tomorrow starts out with the conviction that the business of tomorrow will be and must be different.
|
032 |
|
|
Management:
The new reality is that knowledge is the key resource in society and knowledge workers are the dominant group in the workforce.
|
037 |
|
|
Management:
The knowledge society is a society of seniors and juniors rather than bosses and subordinates.
|
039 |
|
|
Management:
Knowledge workers, whatever their sex, are professionals, applying the same knowledge, doing the same work, governed by the same standards, and judged by the same results.
|
040 |
|
|
Management:
Schooling traditionally stopped when work began. In the knowledge society, it never stops.
|
041 |
|
|
Management:
…the ultimate test of management is performance. Achievement rather than knowledge remains, of necessity, both aim and proof.
|
041 |
|
|
Management:
Knowledge workers may have an attachment to an organization and feel comfortable within it, but their primary allegiance is likely to be their specialized branch of knowledge.
|
041 |
|
|
Management:
Knowledge is nonhierarchical. Either it is relevant in a given situation or it is not.
|
041 |
|
|
Management:
In sharp contrast to yesterday’s workers, to whom a job was first of all a living, most knowledge workers see their job as a life.
|
042 |
