|
|
Management:
In a situation of common peril – and every institution is likely to encounter it sooner or later – the survival of all depends on clear command.
|
068 |
|
|
Management:
‘Hierarchy,’ and the unquestioning acceptance of it by everyone in the organization, is the only hope in a crisis.
|
068 |
|
|
Management:
One [principle of organization] is surely that organization has to be transparent. People have to know and have to understand the organization structure they are supposed to work in.
|
069 |
|
|
Management:
It is a sound principle that one person in an organization should have only one ‘master.’
|
069 |
|
|
Management:
It is a sound structural principle to have the fewest layers, that is, to have an organization that is as flat as possible.
|
069 |
|
|
Management:
…succession has always been the ultimate test of any top management of any institution.
|
070 |
|
|
Management:
Instead of searching for the right organization, management needs to learn to look for, to develop, to test: The organization that fits the task.
|
070 |
|
|
Management:
…knowledge workers are not subordinates; they are ‘associates.’
|
071 |
|
|
Management:
…once beyond the apprentice stage, knowledge workers must know more about their job than their boss does – or else they are no good at all.
|
071 |
|
|
Management:
…that they know more about their job than anybody else in the organization is part of the definition of knowledge workers.
|
071 |
