Book Titles

In an organization, there is no such thing as a pleasant surprise.

…all bosses need to be protected from surprises. Otherwise, they will not trust a subordinate, and with good reason.

Accept it – different people need to be informed differently. And if you don’t adjust yourself to the way each of your bosses gets the message, you’ll be ineffectual.

It is time to give up thinking of jobs or career paths as we once did and to think in terms of taking on assignments and acquiring competencies one after the other.

In knowledge work, power comes from transmitting information to make it productive, not from hiding it.