Quotes

Thanks for the Feedback, Page 143

…once we identify the contours of a system, we can often make useful changes that don’t require that people change their personalities.

Leading from the Front, Page 143

You must begin to view your tears as a valuable commodity – you don’t want to waste them on situations or people who don’t deserve them.

First, Break All The Rules, Page 143

…many companies… have forgotten that the customer is the ultimate judge of value.

Winners Never Cheat, Page 143

There are those who appear successful on the surface, but who in reality are selfish, unhappy individuals lacking the motivation and capacity to love.

Pour Your Heart Into It, Page 143

…it’s a lot wiser to bring in experts before you need them than to stumble ahead with green, untested people who are prone to making avoidable mistakes.

Drive, Page 143

Failing to understand this conundrum – that satisfaction depends not merely on having goals, but on having the right goals – can lead sensible people down self-destructive paths.

The Advantage, Page 143

The point of leadership is not to keep the leader entertained, but to mobilize people around what is most important.

Reality is Broken, Page 143

The more we start to monitor and self-report through daily activities… the more we’ll be able to chart our progress, set goals, accept challenges, and support each other in our real lives in the way we do in our best games.

Thinking, Fast and Slow, Page 143

…[there is] a basic limitation in the ability of our mind to deal with small risks: we either ignore them altogether or give them far too much weight – nothing in between.

So Good They Can’t Ignore You, Page 143

Unless people are willing to pay you, it’s not an idea you’re ready to go after.