Quotes

Management, Page 503

Accept it – different people need to be informed differently. And if you don’t adjust yourself to the way each of your bosses gets the message, you’ll be ineffectual.

The Effective Executive, Page 509

Effective executives know that they have ultimate responsibility, which can be neither shared nor delegated.

The Effective Executive, Page 513

Listen first, speak last.

Management, Page 523

It is time to give up thinking of jobs or career paths as we once did and to think in terms of taking on assignments and acquiring competencies one after the other.

Management, Page 525

In knowledge work, power comes from transmitting information to make it productive, not from hiding it.

The Effective Executive, Page 525

…insights become effectiveness only through hard systematic work.

The Effective Executive, Page 533

…effectiveness is the specific technology of the knowledge worker within an organization.

The Effective Executive, Page 563

Working on the right things is what makes knowledge work effective.

The Effective Executive, Page 564

The knowledge worker cannot be supervised closely or in detail. He can only be helped.

The Effective Executive, Page 575

The knowledge worker does not produce something that is effective by itself… He produces knowledge, ideas, information.