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The problem is that most businesses haven’t caught up to this new understanding of what motivates us.
One tiny action, one small bite, might feel insignificant at first, but it allows you to gain the momentum you need to ramp up to bigger challenges and faster progress.
You don’t focus on people’s strengths to make them happier. You do it to make them better performers.
…be aware of things that are sometimes inexplicable because they can be a big step toward innovation.
…the product operating model is a conceptual model. It’s a way for you to think about the work. It is not a prescription. It is not a process. There is no single framework or methodology or tool.
It may not seem obvious at first but, more often than not, if something scares us it’s because it’s important to us.
Too many organizations… still operate from assumptions about human potential and individual performance that are outdated, unexamined, and rooted more in folklore than in science.
Keeping changes small and expectations low is how you design around fair-weather friends like motivation and willpower.









