Quotes

Give and Take, Page 73

Americans see independence as a symbol of strength, viewing interdependence as a sign of weakness. This is particularly true of takers, who tend to see themselves as superior to and separate from others.

Never Split the Difference, Page 73

Performing an accusation audit in advance prepares you to head off negative dynamics before they take root.

Think Like a Champion, Page 073

…when we experience setbacks and mistakes, that can be a good time to employ reason or objectivity.

Drive, Page 73

Human beings have an innate inner drive to be autonomous, self-determined, and connected to one another. And when that drive is liberated, people achieve more and live richer lives.

The Enthusiastic Employee, Page 73

Moderately satisfied employees… comprise a generally willing workforce… However, it is more of a passive loyalty. Enthusiastic employees don’t need to be asked.

Decisive, Page 73

If you’ve got a dilemma and you need new options, you can look for new ideas externally…

Give and Take, Page 73

Givers reject the notion that interdependence is weak. Givers are more likely to see interdependence as a source of strength, a way to harness the skills of multiple people for a greater good.

Freakonomics, Page 073

It would be naïve to suppose that people abuse information only when they are acting as experts or as agents of commerce.

The Advantage, Page 73

…clarity…is a word that is used incessantly by leaders, consultants, and organizational theorists, and yet… real alignment remains frustratingly rare.

Management, Page 073

Increasingly, employees have to be managed as partners – and it is the definition of a partnership that all partners are equal.