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When it comes to the more troublesome negative news, be candid and take responsibility… Level with employees about problems in a timely fashion.
…view your employees not as who they are in their current job titles but as who they can be with your leadership training and development.
Armed with knowledge about a person’s passions, needs, or interests, you can do more than connect; you’ll have an opportunity bond and impress.
…’hangovers’… work that was pulled and committed in a specific iteration is rolling over into the next and even subsequent iterations.
Deliberate practice is above all an effort of focus and concentration. That is what makes it ‘deliberate,’ as distinct from mindless playing…
…once an employee has achieved final placement, his most vigorous efforts will never win him any further promotion.
The evaluation we give people is a reflection of our own (or our organization’s) preferences, assumptions, values, and goals.
Even though we can get used to living with stress and low, regular levels of cortisol in our bodies, that doesn’t mean we should.









