Quotes

Drive, Page 67

…while controlling extrinsic motivators can clobber creativity, ‘informational or enabling motivators can be conducive’ to it.

Start With No, Page 67

Nothing – absolutely nothing – is more important to a successful negotiation than for you to make as clear as possible from the very beginning that ‘no’ is a perfectly acceptable response at this negotiating table.

Rapt, Page 067

…like physical fitness, the mental sort that sustains the focused life can be cultivated.

The 5 Levels of Leadership, Page 067

If you want to become a better leader, let go of control and start fostering cooperation.

Reality is Broken, Page 67

By design, every computer and video game puzzle is meant to be solvable, every mission accomplishable, and every level passable by a gamer with enough time and motivation.

Lost and Founder, Page 067

Great ideas and products are often born from mediocre ones.

Thanks for the Feedback, Page 67

Difference spotting – understanding as specifically as you can exactly why you and they see things differently – is a crucial lens through when to take in feedback.

Winners Never Cheat, Page 68

A crisis allows us the opportunity to dip deep into the reservoirs of our very being, to rise to levels of confidence, strength, and resolve that otherwise we didn’t think we possessed.

Never Split the Difference, Page 68

…the beauty of going right after negativity is that it brings us to a safe zone of empathy.

The Progress Principle, Page 068

…making headway on meaningful work brightens inner work life and boosts long-term performance.