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…there’s no evidence anywhere in the world, in any institution of management science, that existing massive employee evaluation and rating processes are effective.
If people relate to the company they work for, if they form an emotional tie to it and buy into its dreams, they will pour their heart into making it better.
…the more attention that is paid to positions, the less attention is devoted to meeting the underlying concerns of the parties.
Across a broad range of important occupations, givers are at a disadvantage: they make others better off but sacrifice their own success in the process.
…research shows that people who feel good are more adaptive in their thinking and better able to process complex information.
A product is a specific offering intended to meet a set of customer needs.
…much to our disappointment,… Big Data will offer no respite from the unrelenting demand for continual adaptability.









