Quotes

Why Managers Matter, Page 006

Contrary to popular opinion, the world is not becoming dominated by flatter, even bossless, network organizations.

Feel the Fear… and Do It Anyway, Page 6

One of the insidious qualities of fear is that it tends to permeate many areas of over lives.

Seductive Interaction Design, Page 006

When teased with a small bit of interesting information, people want to know more.

Talent is Overrated, Page 6

Great performance is in our hands far more than most of us ever suspected.

Pour Your Heart Into It, Page 006

Treating employees benevolently shouldn’t be viewed as an added cost that cuts into profits, but as a powerful energizer that can grow the enterprise into something far greater than one leader could envision.

Emotional Intelligence 2.0, Page 6

…you experience things emotionally before your reason can kick into gear.

The Rare Find, Page 6

All sorts of new business opportunities are there to be seized. Organizations with the courage to hire great people and turn them loose will capture the rewards of a new era.

Managing Up, Page 006

There is a big difference between being a spineless sycophant and being a strategic survivor and thriver.

It’s the Manager, Page 6

…there’s no evidence anywhere in the world, in any institution of management science, that existing massive employee evaluation and rating processes are effective.

Pour Your Heart Into It, Page 006

If people relate to the company they work for, if they form an emotional tie to it and buy into its dreams, they will pour their heart into making it better.