Quotes

Radical Candor, Page 007

Guidance, team, and results: these are the responsibilities of any boss.

Winners Never Cheat, Page 7

…how one honors situations when things turn sour or when a deal ends up being more costly than originally thought is how one defines his or her personal values.

How to Be a Great Boss, Page 7

If everyone were actively engaged at work, what results could you achieve?

Predictably Irrational, Page 007

…we are always looking at the things around us in relation to others. We can’t help it.

The Effective Manager, Page 7

The four critical behaviors… are the following: 1) Get to know your people, 2) Communicate about performance, 3) Ask for more, 4) Push work down.

Unreasonable Hospitality, Page 007

When you create a hospitality-first culture, everything about your business improves…

Average is Over, Page 7

Whether it is through Siri, Google, or Wikipedia, there is now almost always a way to ask and – more importantly – a way to receive the answer in relatively digestible form.

Management, Page 007

…people within an organization who have management responsibility is not command over people. It is responsibility for contribution. Function rather than power has to be the distinctive criterion and the organizing principle.

How to Be a Great Boss, Page 7

…if you are constantly frustrated with people who don’t meet your expectations, but you don’t explain your expectations, you may be part of the problem.

Little Bets, Page 007

…when trying to do something new or uncertain, we rarely know what we don’t know.