Quotes

Management, Page 490

Organizations have to have values. But so do people. To be effective in an organization, one’s own values must be compatible with the organization’s values. They do not need to be the same. But they must be close enough so they can coexist.

Management, Page 491

…most people, and especially highly gifted people, do not really know where they belong till they are well past their mid-twenties.

Management, Page 491

…knowing where one belongs makes ordinary people – hardworking, competent, but mediocre otherwise – into outstanding performers.

Management, Page 492

Results should be hard to achieve. They should require ‘stretching’… But they should be within reach.

Management, Page 494

It is simply the duty of the subordinate to enable the boss to do his or her work.

The Effective Executive, Page 494

Making a meeting productive takes a good deal of self-discipline.

Management, Page 494

The first secret of effectiveness is to understand the people with whom one works and on whom one depends, and to make use of their strengths, their ways of working, and their values.

Management, Page 496

Organizations are no longer built on force. They are increasingly built on trust. Trust does not mean that people like one another. It means that people can trust one another.

The Effective Executive, Page 497

Good follow-up is just as important as the meeting itself.

Management, Page 500

A boss is anyone who has the power and anyone who is likely – let alone certain – to be listened to when he or she has an opinion about you, your performance, your work, your competence and qualifications.