Quotes

Management, Page 349

…only individual knowledge workers can decide how to organize their information so that it becomes their key to effective action.

Management, Page 349

…what makes communication effective at the workplace is that they are focused on something outside the person. They have to focus on a common task and on a common challenge. They have to be focused on the work.

Thinking, Fast and Slow, Page 349

…you may be more loss averse for aspects of your life that are more important than money, such as health.

Influence, Page 349

Reminders of existing commitments possess yet another bonus. They not only restore the commitment but also appear to strengthen it by augmenting one’s related self-image.

The Effective Executive, Page 349

…effective executives do not splinter themselves. They concentrate on one task if at all possible.

Management, Page 349

By now it is clear that no one can provide the information that knowledge workers need, except knowledge workers themselves. But few managers so far have made much of an effort to decide what they need, and even less, how to organize it.

Influence, Page 350

We need to be wary of the tendency to be automatically and unthinkingly consistent, for it lays us open to the maneuvers of those who want to exploit [it]… for profit.

The Enthusiastic Employee, Page 351

…the quality of social relationships in the workplace… is of great importance… because cooperative relationships are critical for effective performance…

Thinking, Fast and Slow, Page 351

We spend much of our day anticipating, and trying to avoid, the emotional pains we inflict on ourselves.

The Enthusiastic Employee, Page 352

…the importance of social relationships is undeniable for both the satisfaction and the performance of people at work.