Quotes

Management, Page 352

No system designed by knowledge workers to give them the information they need for their work will ever be perfect. But, over the years, systems steadily improve.

Thinking, Fast and Slow, Page 352

…regret and hindsight bias will come together, so anything you can do to preclude hindsight is likely to be helpful.

Thinking, Fast and Slow, Page 352

…you should not put too much weight on regret; even if you have some, it will hurt less than you now think.

The Messy Middle, Page 352

When you don’t feel ready for an outcome or wonder whether or not you deserve it, you may unknowingly fight it.

The Enthusiastic Employee, Page 353

Pettiness is as prevalent in the executive suite as it is on the shop floor, as any senior manager can tell you.

Management, Page 353

Managers have to learn two things: eliminate data that does not pertain to the information they need and organize the data to analyze and interpret it.

Management, Page 353

…managers must focus on the resulting information and take action. For the purpose of information is not knowledge. It is being able to take the right action.

Management, Page 353

For the manager there is, in the end, only one way to get [information]: that is to go, personally, on the outside.

The Enthusiastic Employee, Page 354

Work breaks are no more a waste of time than are vacations.

The Enthusiastic Employee, Page 354

Taking time to rest and socialize is nothing to worry about; in fact, it should be encouraged.