Quotes

The Enthusiastic Employee, Page 354

Although people at work derive pleasure from association with others… their greatest satisfaction comes from interacting as a team on the job in the service of common business goals.

The Enthusiastic Employee, Page 354

In organizations with good teamwork, the boundary between work and breaks becomes blurred…

Management, Page 354

…it is a very old observation that few things improve the performance of a physician as much as being a hospital patient for two weeks.

Management, Page 354

In the long run, information about the outside may be the most important information managers need to do their work. At the same time, it is the one that still has to be organized.

The Enthusiastic Employee, Page 355

…through teamwork and simple and repeated social interaction, a work community is established: people who enjoy each other’s company and have a shared commitment…

Management, Page 355

Managers must rely heavily on the information they need for their work, the information they owe to others, and on the methods they use to turn the chaos of data in the universe into organized and focused information for action.

Influence, Page 355

…[the] heart of hearts…. is, by definition, the one place where we cannot fool ourselves.

Thinking, Fast and Slow, Page 356

Theoretical beliefs are robust, and it takes much more than one embarrassing finding for established theories to be seriously questioned.

The Enthusiastic Employee, Page 356

There is… a great deal of interdependence among workers doing even the most highly fractioned work.

The Enthusiastic Employee, Page 356

Cooperation – not job descriptions, not organization charts, not formal procedures – is the glue that binds the parts of the organization.