Quotes

Switch, Page 210

…action triggers can have a profound power to motivate people to do the things they know they need to do.

The Making of a Manager, Page 210

If everyone understands the dream, then the team’s actions will be aligned in making it a reality.

Hidden Potential, Page 210

…the key indicator of potential isn’t the severity of adversity people encounter – it’s how they react to it. That’s what a better selection system would assess.

Leading the Unleadable, Page 210

…you are one of the stakeholders for your organization. Take ownership of your leadership power. It is your choice to make.

The Power of Habit, Page 210

If you dress a new something in old habits, it’s easier for the public to accept it.

Flawless Consulting, Page 210

If you want to be of unique value to your client, then you have to take the risk of offering unique information.

The Hard Thing About Hard Things, Page 210

Intellectually, it should be clear that it is easier for employees to go to one decision maker than two.

Start With No, Page 210

…the purchasing office should never be in a negotiation… The more power the old team gave to purchasing, the less effective they became.

Good Boss, Bad Boss, Page 210

If a team of world-class behavioral scientists designed a job that was optimized for turning occupants into assholes, the result would be disturbingly similar to many, if not most, boss’s jobs.

Flawless Consulting, Page 210

Accurate information about how the organization is functioning is not available to most managers.