| 
 | Sprint: 
The combination of a clear schedule and no devices gives your team a huge supply of raw attention. | 42 | 
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 | Sprint: 
…magic happens when we use big whiteboards to solve problems. | 43 | 
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 | Sprint: 
…if you don’t slow down, share what you know, and prioritize, you could end up wasting time and effort on the wrong part of the problem. | 54 | 
| 
 | Sprint: 
Your goal should reflect your team’s principles and aspirations. Don’t worry about overreaching. | 56 | 
| 
 | Sprint: 
Big questions and unknowns can be discomforting, but you’ll feel relieved to see them all listed in one place. You’ll know where you’re headed and what you’re up against. | 58 | 
| 
 | Sprint: 
Your map should be simple… you’ll just include the major steps required for customers to move from beginning to completion… | 64 | 
| 
 | Sprint: 
Nobody knowns everything, not even the CEO. Instead, the information is distributed asymmetrically across the team and across the company. | 70 | 
| 
 | Sprint: 
By asking people for their input early in the process, you help them feel invested in the outcome. | 71 | 
| 
 | Sprint: 
…[the] phrase ‘Remind us…’ is useful, because most interviews include content the team has heard before, at some point or another. | 77 | 
| 
 | Sprint: 
After interviewing the experts and organizing your notes, the most important part of your project should jump right out of your map, almost like a crack in the earth. | 84 |