Book Titles

Sooner Safer Happier
Antipatterns and Patterns for Business Agility

By Jonathan Smart

Year Published: 2022
ISBN-13: 978-1950508419
Categories: Agility, Happiness, Safety

168 Quotes Found

Quote Image Quote Page Number

Sooner Safer Happier:

Leaders at all levels should become coaches for their teams on continuous improvement and be coached themselves.

110

Sooner Safer Happier:

Like the tide going down, limiting WIP exposes the rocks that have been there all along, hidden in long lead times.

111

Sooner Safer Happier:

In traditional organizations, flow efficiency is typically 10% or less; work really does wait for 90% of the time. This is where significant improvements can be made.

111

Sooner Safer Happier:

The focus should be on improving the outcomes… If it helps, great. If not, continue to experiment and optimize.

119

Sooner Safer Happier:

Coaches should… have a toolbox with all of the frameworks and bodies of knowledge contained within… in order to generate the best possible outcomes…

122

Sooner Safer Happier:

If it’s clear that it is a priority and that taking action will lead to recognition, positive appraisal feedback, promotion, and pay, the more likely it is that people will choose to embrace change.

123

Sooner Safer Happier:

More often, people will not speak up due to fear of being shot down, belittled, or blamed.

128

Sooner Safer Happier:

…organizations need behavioral norms where, at a minimum, everyone feels confident enough to speak out, challenge authority, voice concerns, and be listened to when they do.

128

Sooner Safer Happier:

People should be encouraged and inspired to challenge the status quo is a safe-to-fail environment without fear of reprisal.

128

Sooner Safer Happier:

Leader is not a position. Anyone can lead. A leader inspires; following is voluntary.

129