Book Titles

Servant leaders… listen and exhibit empathy. They acknowledge other people’s perspectives, give people support o be able to meet their goals, involve them in decisions, and build a sense of community. – Robert Greenleaf

…any local optimization of agility in IT will make little or no difference in the end-to-end time to value.

Milestones are a sub-optimal mental construct to use for unique change in a rapidly changing terrain.

Activity should not be mistaken for achievement.

On an individual level, task switching is one of the most expensive neurological activities.

Reducing work in progress (WIP) reduces end-to-end lead time, time to learning, time to pivot, time to realizing and maximizing value. It increases agility.

…focus on and optimize for the fast flow of safe value end to end with long-lived value streams, long-lived products, long-lived teams, and funding the flow of value.

[Value stream is] the rationale behind the organized human endeavor, the reason your organization is operating, whether commercial, public, or charitable.

A lesson learned the hard way is not to worry about getting the value stream identification right at the beginning. Don’t spend too long on it.

…[move] away from an order-giver and order-taker relationship to one where we are all the business and will succeed and learn together.