|
|
Influencer:
When you give of your time, you give of yourself – and, by the way, there’s not such thing as quality time.
|
159 |
|
|
Influencer:
If you want to persuade people that you are serious, sacrifice your time.
|
159 |
|
|
Influencer:
Anyone who sacrifices money to serve customers cares about customers.
|
160 |
|
|
Influencer:
…if you want to influence change, it’s essential that you engage the chain of command.
|
163 |
|
|
Influencer:
The very advance of civilization relies on citizens letting go of old, inefficient ways and embracing new, efficient ones.
|
164 |
|
|
Influencer:
What predicate[s] whether an innovation [is] widely accepted or not [is] whether a specific group of people embrace[s] it.
|
166 |
|
|
Influencer:
….here’s the real influence key. The rest of the population – over 85 percent – will not adopt the new practices until opinion leaders do.
|
166 |
|
|
Influencer:
The shame we feel when we’re laughed at can deter us from repeating a behavior – good or bad – ever again.
|
172 |
|
|
Influencer:
…it should be of little surprise to anyone to learn that one of the greatest barriers to any change project lies in unhealthy norms.
|
173 |
|
|
Influencer:
…90 percent of major projects violate their own schedules, budgets, or quality standards.
|
175 |
