Book Titles

Thanks for the Feedback
The Science and Art of Receiving Feedback Well

By Sheila Heen

Year Published: 2014
ISBN-13: 978-0670014668
Categories: Feedback, Leadership, Management

159 Quotes Found

Quote Image Quote Page Number

Thanks for the Feedback:

People sometimes seek attention by holding the relationship hostage because they don’t have the skills to express their feelings of insecurity, anxiety, or hurt in any other way.

213

Thanks for the Feedback:

A warning is when someone tells you the other shoe may drop; a threat is when they make sure it will squash you.

214

Thanks for the Feedback:

No matter what growing you have to do, and regardless of how right (or not) the feedback may be, if the person giving you the feedback is not listening to you and doesn’t care about its impact on you, something is wrong.

218

Thanks for the Feedback:

You are worthy of love, acceptance, and compassion – right now, as you are, full stop.

218

Thanks for the Feedback:

The biggest mistake we make when trying to create boundaries is that we assume other people understand what’s going on with us.

219

Thanks for the Feedback:

Being firm and being appreciative are not opposite ends of a continuum. You can be clear about both.

220

Thanks for the Feedback:

Contradictory feelings sit side-by-side in our hears and minds, clacking against each other like marbles in our pocket.

221

Thanks for the Feedback:

Being in a relationship – whether at work or at home – means being cognizant of the cost of our behaviors and decisions to those around us.

225

Thanks for the Feedback:

The ability to turn down or turn away feedback is critical to healthy relationships and lifelong learning.

228

Thanks for the Feedback:

Oh, this isn’t just a regular conversation. I might be receiving feedback. I’d better get into my receiving-feedback mindset.

230