Book Titles

Thanks for the Feedback
The Science and Art of Receiving Feedback Well

By Sheila Heen

Year Published: 2014
ISBN-13: 978-0670014668
Categories: Feedback, Leadership, Management

159 Quotes Found

Quote Image Quote Page Number

Thanks for the Feedback:

…in the wake of failure, those with growth mindsets tend to bounce back sooner.

194

Thanks for the Feedback:

…praising our kids for their intelligence is, surprisingly, counterproductive to their learning. We’re better off extolling their effort…

195

Thanks for the Feedback:

A growth identity is not about whether you get terrific or troubling feedback. It’s about how you hold whatever you get.

197

Thanks for the Feedback:

While identity is easily triggered by evaluation, it is far less threatened by coaching. It’s almost like getting a free pass.

198

Thanks for the Feedback:

As feedback conversations get more emotional or the stakes grow higher, it gets easier to hear evaluation, and tougher to hear the coaching.

199

Thanks for the Feedback:

If you find yourself unable to sleep and fighting bouts of anxiety and loneliness, then handling it well means having the courage to admit that you need help and asking for it.

204

Thanks for the Feedback:

…being able to establish limits on the feedback you get is crucial to your well-being and the health of your relationships.

209

Thanks for the Feedback:

Being able to say no is not a skill that runs parallel to the skill of receiving feedback well; it’s right at the heart of it. If you can’t say no, then your yeses are not freely chosen.

209

Thanks for the Feedback:

Sometimes… you need to shut out the critics for a while so you can discover who you are and how you are going to grow.

210

Thanks for the Feedback:

Unhelpful feedback is useless; relentless unhelpful feedback is destructive.

213