Book Titles

Thanks for the Feedback
The Science and Art of Receiving Feedback Well

By Sheila Heen

Year Published: 2014
ISBN-13: 978-0670014668
Categories: Feedback, Leadership, Management

159 Quotes Found

Quote Image Quote Page Number

Thanks for the Feedback:

It’s not just big, important feedback that can knock us sideways. The everyday stuff can trip identity as well…

184

Thanks for the Feedback:

Because identity stories are influenced by how we are doing relative to those around us, our peers become the yardsticks we use to gauge how we measure up.

184

Thanks for the Feedback:

While some of us do it naturally, we can all learn to hold our identity in ways that make us more resilient.

185

Thanks for the Feedback:

…when we get feedback that we are not all, we hear it as feedback that we are nothing.

186

Thanks for the Feedback:

So, while simple labels help orient us in the world, they don’t hold up well against the complexity of the world.

187

Thanks for the Feedback:

No one is perfect…, it’s better not to believe you are – …because it makes it harder for you learn from feedback.

189

Thanks for the Feedback:

You shouldn’t stop striving to improve, but accepting what ‘is’ can be an enormous relief.

190

Thanks for the Feedback:

…you can’t outrun [feedback], and you will collapse trying. Accepting imperfection is not just a good idea, it’s the only choice.

190

Thanks for the Feedback:

People do get better when they apply themselves, and people apply themselves when they believe they can get better.

193

Thanks for the Feedback:

Growth identity folks aren’t thrown by the contradiction and are motivated to seek accurate information in order to adjust and learn.

194