Book Titles

Thanks for the Feedback
The Science and Art of Receiving Feedback Well

By Sheila Heen

Year Published: 2014
ISBN-13: 978-0670014668
Categories: Feedback, Leadership, Management

159 Quotes Found

Quote Image Quote Page Number

Thanks for the Feedback:

We can become obsessed with the desire to get others to admit they are wrong… No matter how wrong and unfair their view of you might be, you can’t control what others think.

179

Thanks for the Feedback:

The good news is that others aren’t actually spending as much time thinking about you as you might imagine. Most people are simply too obsessed with themselves to be obsessed with you.

179

Thanks for the Feedback:

So, don’t dismiss others’ views of you, but don’t accept them wholesale either.

180

Thanks for the Feedback:

Emotional distress can send us under the covers for weeks, but it can also cause us – force us – to reevaluate ourselves and our lives in ways that we otherwise simply would not.

180

Thanks for the Feedback:

Often the first step is reaching out and asking for help. That takes humility and courage.

181

Thanks for the Feedback:

But if we’re not okay, then we’re not. …no matter how hard we work to keep the feedback balanced and contained, it just isn’t helping.

181

Thanks for the Feedback:

If you can’t find self-acceptance right now, get self-acceptance by proxy. Allow your mirrors to cast your vote for you.

182

Thanks for the Feedback:

Whether we’re elated or despairing, our emotions can warp our perception of the feedback as surely as a funhouse mirror.

183

Thanks for the Feedback:

Learning profitably from feedback is not only about how we interpret the feedback; it’s also about how we hold our identity.

183

Thanks for the Feedback:

Identity is the story we tell ourselves about ourselves – what we’re like, what we stand for, what we’re good at, what we’re capable of.

184