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Measure What Matters:
…the most important thing needs to get done first or they won’t get done at all.
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160 |
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Measure What Matters:
Stretch goals can be crushing if people don’t believe they’re achievable.
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164 |
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Measure What Matters:
Talking can transform minds, which can transform behaviors, which can transform institutions. – Sheryl Sandberg
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175 |
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Measure What Matters:
Annual performance reviews are costly, exhausting, and mostly futile.
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175 |
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Measure What Matters:
…the contemporary alternative to annual reviews is continuous performance management.
|
176 |
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Measure What Matters:
It might sound almost too easy, but continuous performance management will lift every individual’s achievement. It elevates performance, bottom to top.
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178 |
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Measure What Matters:
…when goals are used and abused to set compensation, employees can be counted on to sandbag.
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181 |
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Measure What Matters:
Effective one-on-ones dig beneath the surface of day-to-day work.
|
183 |
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Measure What Matters:
As workplace conversations become integral, managers are evolving from taskmasters to teachers, coaches, and mentors.
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184 |
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Measure What Matters:
Unlike negative criticism, coaching trains its sights on future improvement.
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184 |
