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Measure What Matters:
Feedback can be highly constructive – but only if it is specific.
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185 |
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Measure What Matters:
Corrective feedback is naturally difficult for people. But when done well, it’s also the greatest gift you can give to someone…
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194 |
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Measure What Matters:
The true mechanisms for success are the ones that build capabilities and enable people to deliver for the company.
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195 |
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Measure What Matters:
When imbued with meaningful conversations and feedback, structured goal setting teaches people how to work within constraints even as they push against them…
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197 |
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Measure What Matters:
You need a culture that high-fives small and innovative ideas. – Jeff Bezos
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212 |
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Measure What Matters:
Culture, as the saying goes, eats strategy for breakfast. It’s our stake in the ground; it’s what makes meaning of work.
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212 |
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Measure What Matters:
Peak performance is the product of collaboration and accountability.
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215 |
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Measure What Matters:
When people have authentic conversations and get constructive feedback and recognition for superior accomplishment, enthusiasm becomes infectious.
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216 |
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Measure What Matters:
The companies that treat their people as valued partners are the ones with the best customer service.
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216 |
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Measure What Matters:
What we choose to measure is a window into our values, and into what we value. – Dov Seidman
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220 |
