Book Titles

When leaders publicly change their minds, it shows that they’re smart enough to realize they made a mistake, secure enough to admit the mistake, and willing to risk their reputation to do the right thing.

…when it comes to great people, it’s always a seller’s market. Always.

The most dangerous time in the hiring process is after someone has given notice at her previous organization and hasn’t yet started at yours.

The odds that you don’t need oversight because you know what you’re doing and it’s ‘your’ company are zero.

Board meetings are the time and place for discussing strategic issues – not for conveying the factual information contained in reports.

Bootstrapping involves managing for cash flow, not profitability. That isn’t a long-term plan, but until you are sitting on a pile of cash, it’s the way to go.

…cloud-based systems are ultimately more reliable than what you can piece together on your own.

…ignorance is not only bliss; it’s empowering.

This is the fundamental problem with experienced people: we know too much.

In the long run a service business is fundamentally different from a product business.