Quotes

Never Split the Difference, Page 138

We are emotional, irrational beasts who are emotional and irrational in predictable, pattern-filled ways.

Pour Your Heart Into It, Page 138

In business… passion comes from ownership, trust, and loyalty. If you undermine any of those, employees will view their work as just another job.

Hidden Potential, Page 138

…we can marshal motivation by offering the encouragement to others that we need for ourselves.

Drive, Page 138

Words matter. And if you listen carefully, you might begin to hear a slightly different – slightly more purpose-oriented, dialect.

Thinking, Fast and Slow, Page 138

…our expectations about the frequency of events are distorted by the prevalence and emotional intensity of the messages to which we are exposed.

Flawless Consulting, Page 138

The main thing to do in coping successfully with resistance is to not take it personally.

Overwhelmed, Page 138

…times and work have changed. Unlike manual laborers, knowledge workers have about six good hours of hard mental labor a day…

Emotional Agility, Page 138

In marriage… micro-moments of intimacy or neglect create a culture in which the relationship either thrives or withers.

So Good They Can’t Ignore You, Page 138

…when it comes to decisions affecting your core career, money remains an effective judge of value.

Ogilvy on Advertising in the Digital Age, Page 138

Search intent data reveals much about a person’s thoughts and intentions, and when you carefully sift through it, you find a window into what they really want.