Quotes

The 5 Levels of Leadership, Page 142

When well-led organizations sustain high morale and high productivity over time, they gain momentum, which is any leader’s best friend.

The Coaching Habit, Page 142

The bad news is that you are in fact destined to keep falling into the Drama Triangle for the rest of your life.

Blink, Page 142

…even the most complicated of relationships and problems… have an identifiable underlying pattern… research proves that in picking up these sorts of patterns, less is more.

The Making of a Manager, Page 142

…talking with someone face-to-face is still one of the best ways to communicate and get work done.

ReWork, Page 142

Having an enemy gives you a great story to tell customers… People get stoked by conflict. They take sides. Passions are ignited. And that’s a good way to get people to take notice.

Sooner Safer Happier, Page 142

The more effective teams exhibit more psychological safety. Rather than concealing fear and blame, there is openness, dialogue, and inquiry.

The Messy Middle, Page 142

Your team must feel taken care of and must have no doubt that they are being rewarded as best as possible for their achievements – and then a little bit more.

Traction, Page 142

Remember, it’s less important what you decide than it is that you decide … so, decide!

Dare to Forgive, Page 142

One of the hardest truths about human nature is that we lash out at those we are closest to.

The Speed of Trust, Page 142

By enlisting others in your growth and development, you transform a culture that typically resists change to one that encourages it.