Quotes

Ditch the Pitch, Page 134

…resist at all times the temptation to say anything as long as a sentence the same way twice. Rephrase it. Reword it. Recast it. Rewrite it. Redo it. There are may ways to say the same thing.

The Quarter-Life Breakthrough, Page 135

One way to keep yourself from procrastinating on your breakthrough is to complete the most intimidating task on your mind as quickly as possible.

Off Balance, Page 135

…annual reviews are useless unless the results are managed throughout the year.

Something Really New, Page 135

This inward-looking posture prevents these businesses from see in the business the way their customers see it.

Never Split the Difference, Page 135

Pleasant persistence is a kind of emotional anchoring that creates empathy with the boss and builds the right psychological environment for constructive discussion.

Winners Never Cheat, Page 135

Talk through your anger and move on without rancor, for bitterness ruins all of life’s beauty.

Playing Big, Page 135

Drop the idea of ‘self-promotion’ and think about the concept of visibility instead.

What Got You Here Won’t Get You There, Page 135

Anybody can change, but they have to want to change – and sometimes you can deliver that message by reaching people where they live, not where they work.

Sprint, Page 135

Talking out loud is risky. Humans are social animals, and when our natural impulses to discuss and debate take over, time disappears.

Fierce Conversations, Page 135

Sometimes we avoid saying what needs to be said because we’re sure there will be consequences.