Quotes

The Inspirational Leader, Page 134

…no amount of yelling, shouting, or screaming can transform any environment into one that allows its people to be their very best.

The Art of the Start 2.0, Page 134

Persistence, with proof, can succeed.

The Rock Crusher, Page 134

…if we honestly believe in Lean and Agile economics, then we need to manage flow rather than utilization.

The Peter Principle, Page 134

…discover an irrelevant incompetence. Find it and practice it diligently. It will keep you at a level of incompetence and so assure you of the keen personal satisfaction of regularly accomplishing some useful work.

Inspired, Page 134

…customers rarely leave us for our competitors. They leave us because we stop taking care of them.

Talent is Overrated, Page 134

Understand that people development works best through inspiration, not authority.

The Inspirational Leader, Page 134

…fear-based environments are not sustainable and are incredibly damaging to the morale and sanity of anyone who has to work in that kind of environment.

Brag!, Page 134

…you might be back in the game sooner than anticipated, so keep your bragalogues current and crisp.

The Advantage, Page 134

…it is always worthwhile to take a little time to clarify so that everyone on the leadership team knows and agrees on what everyone else does and that all critical areas are covered.

Unreasonable Hospitality, Page 134

…people usually want to be heard more than they want to be agreed with.