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…vision statements, as a vehicle to build urgency, all too easily make people feel as if they are being talked down to, and – big surprise – they don’t like being treated [that way].
If senior managers and know-how managers share a common view of the industry, the likelihood of their acknowledging changes in the environment and responding in an appropriate fashion will greatly increase.
You have to do something to make your real life match your visualization. So your actions are critical.
By behaving in ways that build trust with one, you build trust with many.
…data science requires more than math skills: it also takes people who have a wide-ranging curiosity, and whose innovation is guided by their own experience – not just data.
If we constantly focused only on our lack or what we’re missing, life would be impossibly dark and challenging.
…become aware of the feelings that arise when you’re triggered, before you act on them.









