Quotes

The No Asshole Rule, Page 127

Many people are stuck in vile workplaces for financial reasons – they have no escape route to another job, at least to one that pays as well.

Switch, Page 127

One way to motivate action… is to make people feel as though they’re already closer to the finish line that they might have thought.

How to Talk with Anyone about Anything, Page 127

We all live from the past toward the future, and our brains are primed to anticipate that whatever happened in the past could happen in the future.

The Messy Middle, Page 127

The short-term pain of letting a troublesome employee go outweighs the long-term gain of keeping the rest of your employees engaged.

Only the Paranoid Survive, Page 127

The replacement of corporate heads if far more motivated by the need to bring in someone who is not invested in the past than to get somebody who is a better manager or a better leader in other ways.

Sooner Safer Happier, Page 128

More often, people will not speak up due to fear of being shot down, belittled, or blamed.

The Way We’re Working Isn’t Working, Page 128

The research is increasingly clear that all emotions are contagious, for better or for worse.

The Rock Crusher, Page 128

Although we may want to believe that more precise learning is better, we must account for how long that learning will take and what it will cost.

The Art of Possibility, Page 128

Persuasion is typically used to get the thing you want, whether or not it is at someone else’s expense.

The Messy Middle, Page 128

…people grow out of their roles, or their roles outgrow them.