Quotes

The Speed of Trust, Page 128

The truth is that in every relationship – personal and professional – what you do has far greater impact than anything you say.

Who Believed in You?, Page 128

Sometimes, if you need to get through to someone, they key is changing the messenger, not the message.

Amp It Up, Page 128

We are all prisoners of our past to some extent. We bring our frame of reference, shaped by our unique combination of experiences, into any new role.

The Rare Find, Page 128

…it’s easy to say that [fringe] candidates aren’t worth the time it would take to assess them. Yet… ignoring all of these outsiders can mean squandering access to a vast amount of talent.

Leading the Unleadable, Page 128

Regardless of whether the culture matches what is written on the walls, what is important for you as a leader is to be very clear on your own expectations of excellence.

Something Really New, Page 128

…at the end of the day, what matters is that the customer is not being served efficiently, and that means that the opportunity for innovation exists.

Talent is Overrated, Page 128

…[there’s] a tension every organization must deal with in order to become more successful.

Playing Big, Page 128

…studies show that because of subtle bias, women have to perform better than their male counterparts to be seen as performing equally.

The Speed of Trust, Page 128

You can say you love someone – but unless you demonstrate that love through your actions, your words become meaningless.

The Infinite Game, Page 128

One of the primary jobs of any leader is to make new leaders.