Quotes

How to Talk with Anyone about Anything, Page 127

We all live from the past toward the future, and our brains are primed to anticipate that whatever happened in the past could happen in the future.

The Messy Middle, Page 127

The short-term pain of letting a troublesome employee go outweighs the long-term gain of keeping the rest of your employees engaged.

Sooner Safer Happier, Page 128

More often, people will not speak up due to fear of being shot down, belittled, or blamed.

The Way We’re Working Isn’t Working, Page 128

The research is increasingly clear that all emotions are contagious, for better or for worse.

The Rock Crusher, Page 128

Although we may want to believe that more precise learning is better, we must account for how long that learning will take and what it will cost.

The Art of Possibility, Page 128

Persuasion is typically used to get the thing you want, whether or not it is at someone else’s expense.

The Messy Middle, Page 128

…people grow out of their roles, or their roles outgrow them.

Sooner Safer Happier, Page 128

…organizations need behavioral norms where, at a minimum, everyone feels confident enough to speak out, challenge authority, voice concerns, and be listened to when they do.

First, Break All The Rules, Page 128

…defining the right outcomes to measure culture can be quite a challenge. But it is worth the effort.

The Lean Startup, Page 128

Energy invested in success theater is energy that could have been used to help build a sustainable business.