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Whenever you can, divide problems into smaller and smaller pieces until you’re able to deal with them completely and quickly.
Anytime you can make a decision about cutting your losses in advance, you’ll do better at closing those mental accounts.
…advertising doesn’t exist to make you buy a product right away; it exists to embed subtle impressions that will drive sales later.
This is the nature of mastery: Mastery is an asymptote. You can approach it. You can home in on it. You can get really, really, really close to it. But… you can never touch it. Mastery is impossible to fully realize.
Mastery, absolute competence, is mandatory for a leader. But it’s also more fun than anything you’ll ever do.
The bigger our companies get, the more physical distance is created between us and the people who work for us or buy our products.
…people often derive a large sense of who they are through affiliation with specific groups and tend to associate themselves closely with groups likely to boost their self-esteem.
At its best, modelling really can explain what is doing well in the market place and what is not. It makes the data work for you.









