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Context awareness also helps at another level: mapping the social networks in a group or at a new school or on the job – a skill that lets us navigate those relationships well.
The numbers in the Scorecard should be weekly activity-based numbers, not the type of high-level numbers you see in a profit and loss statement (P&L).
When we are giving negative feedback, we are asking the direct to behave differently. We’re not punishing the past mistake, because we’ve already forgiven it. Remember that our focus is on the future, not the past.
Connecting is having the ability to identify with and relate to people in such a way that it increases your influence with them.
Unless the technology makes buyers’ lives dramatically simpler, more convenient, more productive, less risky, or more fun or fashionable, it will not attract the masses no matter how many awards it wins.
Good relationships lead to good outcomes. This is just as true at work as it in our families, neighborhoods, and tribes. Unfortunately, that’s not what we’ve learned along the way.
…every organization, if it wants to create a sense of alignment and focus, must have a single top priority within a given period of time.
People successfully empower others when they understand the idea… because they correctly see what the key obstacles are and what is keeping them in place.
…when you need trustworthy information, go find an expert – someone more experienced than you. Just keep them talking about the past and the present, not the future.









