Quotes

Management, Page 120

…tomorrow always arrives. It is always different. And then even the mightiest company is in trouble if it has not worked on the future.

Winners Never Cheat, Page 120

Each human is unique. When we seek to be like the next person, we lose autonomy.

A Sense of Urgency, Page 120

…even people who are most solidly content with the status quo will begin to act differently if a fire starts on the floor beneath their feet.

Atomic Habits, Page 120

There is tremendous internal pressure to comply with the norms of the group.

The Lean Startup, Page 120

This is an important rule: a good design is one that changes customer behavior for the better.

Leaders Eat Last, Page 120

…human beings, the end users of all this, become so far removed from the people who mean to serve them that they simply become just another metric to be managed.

Focus, Page 120

Sensitivity to how people are feeling in reaction to what we do or say lets us navigate hidden social minefields.

Hooked, Page 120

…these few words, placed at the end of a request, are a highly effective way to gain compliance… The magic words the researchers discovered? The phrase ‘But you are free to accept or refuse.’

Winners Never Cheat, Page 120

Failure often is the result of following the crowd.

The Lean Startup, Page 120

…if we’re not moving the drivers of our business model, we’re not making progress. That becomes a sure sign that it’s time to pivot.