Quotes

Accelerate, Page 119

The best communication… will capture people’s attention in a way that almost compels them to be open minded… by stating the case in a way that pulls on the emotional strings common to us all.

No Hard Feelings, Page 119

No amount of time, talent, or money will save you if you let relationship conflict hijack a discussion.

Management, Page 119

To make the future happen one need not… have a creative imagination. It requires work rather than genius – and therefore is accessible in some measure to everybody.

Drive, Page 119

One source of frustration in the workplace is the frequent mismatch between what people must do and what people can do.

Talent is Overrated, Page 119

Research confirms what common sense tells us, that too high a standard is discouraging and not very instructive, while too low a standard produces no advancement.

Measure What Matters, Page 119

Whenever a key result or objective becomes obsolete or impractical, feel free to end it midstream.

Think Like a Champion, Page 119

We all know that chess is a game of strategy. So is business. Think about that – and develop a tempo starting today.

Unreasonable Hospitality, Page 119

…no matter how hard they try, humans make mistakes.

Think Again, Page 119

By asking questions rather than thinking for the audience, we invite them to join us as a partner and think for themselves.

Rapt, Page 119

Much research incontrovertibly shows that memory is biased and unpredictable – more like a patchwork quilt than the seamless tapestry of reality we like to imagine.