Quotes

Switch, Page 106

…in almost all successful change efforts, the sequence of change is not ANALYZE-THINK-CHANGE, but rather SEE-FEEL-CHANGE. – Kotter and Cohen

Enshittification, Page 106

While not all regulation is wise or helpful, a world without regulation is a catastrophe.

Give and Take, Page 106

…grit is a major factor that predicts how close [candidates] get to achieving their potential.

Reset, Page 106

Task switching is one of those phenomena that have almost no redeeming features. Research shows that it makes us slower. Less effective. More prone to errors. More stressed.

The Five Dysfunctions of a Team, Page 106

If everything is important, then nothing is.

Never Split the Difference, Page 106

Tell people ‘you’re right’ and they get a happy smile on their face and leave you alone for at least twenty-four hours. But you haven’t agreed to their position.

The Rare Find, Page 106

…too many top executives are being picked on the basis of whether they can talk a good game… rather than whether they can actually run the enterprise at hand.

To Sell is Human, Page 106

…[belief in your product] leads to a deeper understanding of your offering, which allows sellers to better match what they have with what others need.

How Big Things Get Done, Page 106

Although there’s very little danger that a forecaster will ignore the inside view, overlooking the outside view is routine. That’s a fatal error.

Atomic Habits, Page 106

It is the anticipation of a reward – not the fulfillment of it – that gets us to take action.