Quotes

Good to Great, Page 100

To go from good to great requires transcending the curse of competence.

Thanks for the Feedback, Page 100

We are often more triggered by the person giving us feedback than by the feedback itself.

Emotional Agility, Page 100

Mindfulness can help us… follow the original commandment of self-improvement, straight from the Oracle of Delphi in ancient Greece: Know thyself.

Drive, Page 100

If we begin from an alternative, and more accurate, presumption – that people want to do good work – then we ought to let them focus on the work itself rather than the time it takes them to do it.

Amp It Up, Page 100

The alternative strategy is to declare and constantly reinforce that customer success is the business of the entire company, not merely one department.

Thanks for the Feedback, Page 100

Feedback is often prompted by differences, incompatibilities, or friction between you and the giver.

What Got You Here Won’t Get You There, Page 100

…the honorable pursuit of a difficult goal set by someone else transforms us into cheaters.

Deep Work, Page 100

You have a finite amount of willpower that becomes depleted as you use it. – Roy Baumeister

To Sell is Human, Page 100

Declaring an unshakable belief in your inherent awesomeness inflates a sturdy raft that can keep you bobbing in an ocean of rejection.

The 5 Levels of Leadership, Page 100

The most essential quality for leadership is not perfection but credibility. People must be able to trust you. – Rick Warren