Quotes

Seductive Interaction Design, Page 010

Usability clears the way for a good experience by eliminating troublesome interface distractions, but a great experience stems from something more – an awareness of why people could or do care.

The Way We’re Working Isn’t Working, Page 010

We fail to take care of ourselves even though the consequence is that we end up undermining our health, happiness, and productivity.

The Rare Find, Page 10

…the gap between good and great turns out to be huge. Leaders can’t ignore it.

Rapt, Page 010

Paying rapt attention… increases your capacity for concentration, expands your inner boundaries, and lifts your spirits, but more important, it simply makes you feel that life is worth living.

Good Work, Page 010

All practitioners should be able to state the core traditional mission of their own fields.

The Way We’re Working Isn’t Working, Page 010

Most organizations enable our dysfunctional behaviors and even encourage them through policies, practices, reward systems and cultural messages that serve to drain our energy and run down our value over time.

The Rare Find, Page 10

It isn’t enough to figure out which candidates are competent and then move them along safe, predictable paths. That’s a recipe for lackluster results.

Tribes, Page 010

…the fear that used to protect us at work is now our enemy; it’s now the thing standing in the way.

Empowered, Page 010

…trust is most easily built if you do it before you need it. This requires deliberate effort.

Hooked, Page 10

Inviting friends, stating preferences, building virtual assets, and learning to use new features are all investments users make to improve their experience.