Quotes

Rapt, Page 010

Paying rapt attention… increases your capacity for concentration, expands your inner boundaries, and lifts your spirits, but more important, it simply makes you feel that life is worth living.

The Way We’re Working Isn’t Working, Page 010

Most organizations enable our dysfunctional behaviors and even encourage them through policies, practices, reward systems and cultural messages that serve to drain our energy and run down our value over time.

Good Work, Page 010

All practitioners should be able to state the core traditional mission of their own fields.

The Rare Find, Page 10

It isn’t enough to figure out which candidates are competent and then move them along safe, predictable paths. That’s a recipe for lackluster results.

Tribes, Page 010

…the fear that used to protect us at work is now our enemy; it’s now the thing standing in the way.

Empowered, Page 010

…trust is most easily built if you do it before you need it. This requires deliberate effort.

Hooked, Page 10

Inviting friends, stating preferences, building virtual assets, and learning to use new features are all investments users make to improve their experience.

Absolute Value, Page 010

A state of perfect information is of course theoretical… but in more and more areas of life, we’re starting to get closer to absolute values, which makes us less dependent on relative evaluations.

Why Work Sucks and How to Fix It, Page 010

…being measured by results is a much better measure than time at your desk.

It’s the Manager, Page 10

Bet your leadership on this: When team inspiration grows, client build-outs, revenue and quality earnings grow.