Quotes

Empowered, Page 010

…trust is most easily built if you do it before you need it. This requires deliberate effort.

Hooked, Page 10

Inviting friends, stating preferences, building virtual assets, and learning to use new features are all investments users make to improve their experience.

Absolute Value, Page 010

A state of perfect information is of course theoretical… but in more and more areas of life, we’re starting to get closer to absolute values, which makes us less dependent on relative evaluations.

Why Work Sucks and How to Fix It, Page 010

…being measured by results is a much better measure than time at your desk.

It’s the Manager, Page 10

Bet your leadership on this: When team inspiration grows, client build-outs, revenue and quality earnings grow.

Give and Take, Page 10

…successful givers are every bit as ambitious as takers and matchers. They simply have a different way of pursuing their goals.

Feel the Fear… and Do It Anyway, Page 10

…if something is troubling you, simply start from where you are and take the action necessary to change it.

The Way We’re Working Isn’t Working, Page 010

When the primary value exchange is time for money, people are fungible – units that can be replaced by other units.

Talent is Overrated, Page 10

…the standard of what we do with what we’ve got has simply risen tremendously.

The Lean Product Playbook, Page 10

Minimizing rework is a key tactic for eliminating waste… [but] you will have some rework… It is an iterative process…