Quotes

Start With No, Page 81

Over the long haul, you put profits in the bank by putting the customer first, and there’s a direct analogy with negotiation: We greatly enhance our opportunity for a successful deal by putting the adversary first in our mission and purpose.

Lost and Founder, Page 081

…be prescriptive and deliberate in examining your own strengths and weaknesses.

Grit, Page 81

But against intuition, talents are not entirely genetic: the rate at which we develop any skill is also, crucially, a function of experience.

Leaders Eat Last, Page 81

…for many of the overpaid leaders, we know that they took the money and perks and didn’t offer protection to their people.

So Good They Can’t Ignore You, Page 081

…great accomplishment is not about natural talent, but instead about being in the right place at the right time to accumulate such a massive amount of practice.

Seductive Interaction Design, Page 081

The feeling we get from… interaction gaps is best described as deprivation, which is critical to understanding why we are motivated by curiosity.

What Got You Here Won’t Get You There, Page 81

Stop blaming others for the choices you made – and that goes with double emphasis for the choices that turned out well.

No Hard Feelings, Page 081

Ever felt something in your bones that you couldn’t otherwise explain to yourself? These feelings can help you narrow down and prioritize the options.

Amp It Up, Page 081

Culture results from consequences, good and bad, as well as from the lack of consequences.

Thanks for the Feedback, Page 81

A blind spot is something we don’t see about ourselves that others do see.